Remote Support
Please download the applications below based on your operating system to allow us to provide remote support Australia wide. Call and speak with Jass to learn more and to make a booking. PH: 07 3824 6117
Please download the applications below based on your operating system to allow us to provide remote support Australia wide. Call and speak with Jass to learn more and to make a booking. PH: 07 3824 6117
Remote support refers to a method of providing technical assistance or customer support through remote access to a computer or other electronic device. It allows a technician or support agent to connect to a user’s computer or device over the internet, without the need for them to be physically present at the location where the device is located.
Using remote support, the technician can diagnose and resolve issues with the user’s computer or device, perform software updates or installations, configure settings, and provide guidance or training, all from a remote location. This can be done through various remote support software or tools, such as screen-sharing software, remote desktop software, or web-based remote support platforms. Remote support is widely used in IT support, customer service, and technical support industries, as well as in many other fields where remote access and support is needed.