Privacy Policy
Effective Date: 1 January 2017
At TechBusters, we respect your right to privacy and are committed to protecting the personal information of our customers and website visitors. This policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What is Personal Information?
“Personal information” refers to any information or opinion that identifies an individual. This includes your name, email address, phone number, or any other data that can reasonably identify you.
2. Collection of Personal Information
We may collect personal information when you:
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Submit an enquiry through our website
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Contact us via phone, email, or in person
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Order products or services
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Provide feedback or participate in surveys
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Interact with our support or marketing team
The types of personal information we collect may include your name, contact details, address, business information, payment information, and other details relevant to providing our services.
3. How We Collect Information
TechBusters collects personal information directly from you and, in some cases, from third parties. This may occur electronically, in person, or through our website.
4. Use of Personal Information
We use your personal information to:
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Provide products and services
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Send updates and promotional materials
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Improve our services and understand your needs
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Communicate with you via phone, email, SMS, or mail
5. Disclosure of Personal Information
We may disclose your information to:
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Employees, contractors, and service providers
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Legal and regulatory authorities, when required by law
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Third parties involved in business transfers or asset sales
Where personal information is disclosed to external parties, we require them to comply with this Privacy Policy and applicable privacy laws.
We may also store or process your information overseas. Where this occurs, we take reasonable steps to ensure appropriate data protection is in place.
6. Data Security
We are committed to protecting your personal information. We implement physical, electronic, and managerial safeguards to secure your data from misuse, interference, loss, or unauthorised access. However, no system is completely secure, and we cannot guarantee the security of data transmitted to us.
7. Access and Correction
You may request access to your personal information under the Privacy Act. A small fee may apply. If your information is incorrect, outdated, or incomplete, please contact us at:
support@techbusters.com.au
We may refuse access in limited circumstances outlined under the Privacy Act.
8. Complaints
If you have concerns about how we handle your personal information, please write to us at:
216 Vienna Road, Alexandra Hills, QLD 4161
We take all complaints seriously and aim to resolve them promptly.
9. Website and Cookies
When you visit our website, we may collect usage data such as your browser type, referring site, and pages visited. We use cookies to improve user experience and analyse traffic. You may disable cookies via your browser settings, but this may impact website functionality.
We may also use third-party tools like Google Ads to serve targeted advertisements based on your browsing behaviour.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy at our discretion. All changes will be posted on our website and take effect immediately upon publication. Please review this page periodically for updates.
